FAM AI Connect™ is owned and operated by
GOPX LLC, a Florida Limited Liability Company.
Carey is the FAM AI Connect app.
How to request deletion
You can ask us to delete your Carey account in either of these ways:
- Email privacy@famaiconnect.com from the email address you use to sign in to Carey, with the subject “Delete my Carey account”.
- Or ask your caregiver or care organization to request deletion for you.
We confirm your request within 7 days and complete the deletion within 30 days.
What we delete
- Your account and sign-in details
- Your name and date of birth
- Your care-circle contacts
- Your home ZIP code
- Your language and accessibility settings
- Recordings of your voice conversations with Carey
What we keep, and for how long
- Payment and invoice records, which our payment processor keeps as required by law, for up to 7 years.
- Voice conversation recordings that were already scheduled for deletion are removed within 30 days.
Questions
Questions about deleting your account may be directed to privacy@famaiconnect.com. See our Privacy Policy for more about how we handle information.
GOPX LLC
Miramar, Florida
United States