Meet Carey. A caring voice. A closer family.
An AI voice companion, made simple.
Type your first name, press one button, and talk. Carey greets you by name.
Carey is an automated assistant and always says so. Family calls in the demo are real: say “Dial” and a name, and a real call is placed to the number you entered. Everything else Carey only describes; she can't book anything. Your microphone is used only while you're talking to her.
The preview video couldn’t load right now. This doesn’t affect Carey — you can still talk to Carey.
See Carey in action
A simple tap. A natural conversation.
- Tap to begin
- Speak naturally
- Keep the conversation going
Illustrative footage, not a recording of the Carey app. Older adults use a phone showing a Carey voice screen: a man looks up as a shuttle van pulls up outside, a woman checks her phone on a lounge sofa, a couple chat at an outdoor café table, a man smiles at a photo of two children, and a woman at her kitchen counter sees a medication reminder beside a pill organizer. The phone screens are generated illustrations.
Carey for your residents, with your team in the loop.
Residents talk with Carey by voice. Carey is designed to let your team know when a person is needed.
- Carey greets each resident by name and talks with them, any time of day.
- Residents call family by voice: they say “Dial Michael,” and Carey places the call.
- English, Spanish, Mandarin and Tagalog, so each resident can use their own language.
- Carey always says she is an automated assistant. In an emergency, she tells the resident to call 911.
- Carey is designed to handle the routine and flag what needs a person, so requests reach your team instead of getting lost.
- See a simulated example of what Carey handled and what still needs a person in the Meet Carey “For family” view.
- Residents can try Meet Carey on this website today. Communities get seat-based pricing.
Not a tablet, not an app, not an aide.
Carey reaches her on the phone she already carries, every hour of every day, in her own language. There is nothing to buy, charge, download, or learn.
Hardware is a tax on care
A purpose-built device costs $299 before anyone says hello, then has to ship, charge, and be replaced. Carey ships as a phone number.
Nothing to open, nothing to learn
No home screen, no password. Carey calls her, or she says one phrase. Talking is the entire interface.
It doesn't replace hands
An aide cooks, drives, and helps with a shower. Carey can't. Carey is there the other 124 hours of the week, within her plan's monthly voice minutes.
“She won’t use it.”
We designed Carey around that sentence.
For the parent who will not learn one more gadget — and for the adult child two time zones away who just wants to know she is OK.
No new device
It's the phone she already answers when you call.
No app to open
Carey calls at the time she picked. One phrase reaches her in between.
Her own language
Her day happens in her first language; your summary arrives in yours. See locales →
She sets up nothing
You do it remotely from your phone, and Carey then asks her permission. Setup is in preview today.
Three steps, once Carey launches.
A clear price for your conversations.
Choose the monthly voice allowance that suits you. Use your existing compatible phone and connection.
One annual payment, or choose $29.99 / month ($359.88 a year). Paying annually saves about 17%.
125 voice minutes each month for everyday conversations and check-ins.
One annual payment, or choose $49.99 / month ($599.88 a year). Paying annually saves about 17%.
200 voice minutes each month for more time to talk.
120 additional voice minutes when you want more conversation time.
A separate purchase in addition to your subscription.
Refill purchases are not yet available in this preview.Pricing preview as of September 30, 2026. Annual plans are billed once per year; voice allowances are monthly. Checkout is not yet connected. Final availability, renewal and refill terms will be shown before purchase. Requires a compatible smartphone and active cellular plan; taxes, carrier line fees, phone service and third-party purchases are extra where applicable. No device or cellular plan is included.
A day with Carey, start to finish.
Eight moments show the intended experience in order. Change the language at any point and the same day re-runs in it. Rosa is a composite scenario; the dialogue and capabilities shown are illustrative.
Language shouldn’t be a barrier—it should be a bridge.
For millions of families, love is spoken in a language other than English. When it comes to caring for an aging parent, language shouldn’t stand between them and the people who care.
For a companion like Carey, speaking a senior’s native tongue isn’t just a feature on a spec sheet; it is the foundation of trust. If Carey doesn’t speak the language a person dreams in, prays in, and laughs in, it can’t truly provide comfort. Here is how Carey brings families closer, no matter what language they speak.
Conversations that flow naturally
People don’t use menus to switch languages at the dinner table, and neither does Carey. Carey listens and adapts. If a thought starts in English and finishes in Spanish, Carey is designed to follow along and respond with the same warmth and cadence.
Bridging the family gap
A parent and caregiver never have to use the same language. A senior’s day with Carey can happen in Tagalog while the evening summary arrives on their daughter’s phone in English. No one has to translate, and care organizations can communicate without relying on a bilingual coordinator for every check-in.
Designed for every alphabet
Carey’s interface and daily summaries are designed to read clearly and naturally in each supported language. That includes the right-to-left layouts required for scripts such as Arabic, Hebrew, Farsi, and Urdu as those languages complete validation.
Two generations. Two languages. One circle of care.
Here is how Carey keeps everyone in the loop at 7:45 PM:
“Magandang gabi, Rosa. Naalala mo bang tumawag si Elena? Apatnapung minuto kayong nag-usap. Matulog ka nang maaga ngayon.”
“Rosa had a peaceful day. She was awake briefly at 2:10 AM but said she took her morning pill. A spam caller reached her at 3:00 PM, but she hung up safely. She also enjoyed a 40-minute chat with Elena, and asked about Miguel twice.”
One day. One circle of care. No interpreters, no delays.
Four fluent languages today, with many more on the roadmap.
Carey is currently fluent in four core languages, with a deep commitment to learning many more. Each new language undergoes rigorous testing for conversational warmth, cultural nuance, and accessibility before it is introduced to families.
Fluent today
On our roadmap
We are actively teaching Carey to support the following languages and regional variants:
Additional languages and regional variants can be added upon request from licensed distributors. Roadmap availability is not a contractual guarantee.
The competition isn’t a tablet. It’s the hour nobody covers.
Here is the honest version, with every competitor figure sourced and dated. Carey's prices are a September 30, 2026 preview until final terms are published.
| Carey | GrandPad | In-home companion aide | No solution | |
|---|---|---|---|---|
| Device required | None — her existing compatible smartphone and cellular plan | Proprietary 8″ tablet, $299 | — | — |
| When it can help | Any hour, 24/7 — within 125 or 200 voice minutes a month | Device only | 8 – 44 | 0 |
| Speaks the participant’s first language | 4 validated mobile locales; additional languages on the roadmap | Interface language only | Only if you can staff it | — |
| Caregiver reads the summary in their language | Yes, automatically | No | No | No |
| Answers at 2:10 a.m. | Yes | No | Rarely, at overnight rates | No |
| Calls out sick, quits, gets reassigned | Never | — | Turnover is a known operating risk | — |
| Shipping, charging, repair, replacement | None | Operator-borne | — | — |
| Time from decision to first conversation | Minutes | Days — it has to ship | Weeks — intake and matching | — |
| Year-one cost | $299 – $599.88 | ~$779 | ~$35,350 – $77,769 | $0 and the whole risk |
Sources — Aide: Genworth & CareScout 2025 Cost of Care Survey, national average $33.99/hr for homemaker services, $77,769/yr at 44 hrs/wk; 20 hrs/wk figure derived at the same rate. GrandPad: Consumer Cellular pricing reported by SeniorLiving.org, 2026 — $299 device (or ≈$12/mo financed over 24 months with $11 down) plus $40/mo service, $38/mo for AARP members; some third-party channels reported at $65/mo. Carey: Essential $299/year ($29.99/month) to Companion $499/year ($49.99/month), September 30, 2026 pricing preview. Carey requires a compatible smartphone and active cellular plan. Excludes carrier line fees.
Move the sliders. The argument makes itself.
Aide figure = hours × 52 × $33.99 × people. GrandPad = ($299 + $40 × 12) × people. Carey Essential = $299 per year × people, before distributor pricing. Requires a compatible smartphone and active cellular plan; excludes carrier line fees.
One conversation. The services of daily life, brought together.
Carey is being designed to understand an ordinary request, ask for confirmation when an action matters, and hand the task to an approved service. Families keep one familiar conversation instead of teaching someone another collection of apps.
Comfort and safety
Planned connections for compatible lights, thermostats, locks, pathway lighting, and household safety sensors.
Calls without the app hunt
Planned voice and video handoffs for family, care coordinators, and approved enterprise phone systems.
Rides in plain language
Planned connections for approved rideshare, paratransit, and non-emergency transportation programs.
Refills, groceries, and meals
Planned connections for participating pharmacies, delivery providers, and community meal programs.
Signals families can understand
Planned, permission-based connections for compatible wearables, activity trends, and caregiver check-in workflows.
Carey asks. The approved provider acts.
Availability will vary by plan, provider, device, location, and participant permission. Emergency services, medical advice, and guaranteed third-party fulfillment are not represented by this roadmap.
Roadmap notice: named service categories describe intended interoperability, not current availability or endorsement. Third-party accounts, equipment, eligibility, fees, and terms may apply.
What Carey cannot do.
If you are evaluating this for an agency or a health plan, you already know a one-sided comparison is a warning sign. So:
- Carey has no hands. It cannot cook, bathe, lift, drive, change a dressing, or notice that the stove is on. An aide does all of that and Carey does none of it.
- Carey is not a medical device. It gives no medical advice, makes no diagnosis, and is not a substitute for a clinician or for 911.
- Carey is not a PERS. It is not a fall detector or an emergency response system, and should not be sold as one.
- Some people should have a GrandPad instead. If someone cannot or will not use a phone, a purpose-built device with a curated contact list and a hardware support line is genuinely the better product. GrandPad built that well.
- Carey needs a phone and a signal. No connection, no companion.
- Carey's talk time is metered. Plans include 125 or 200 voice minutes a month, with optional refills.
Same channel. Same participants. Zero inventory.
GrandPad proved that agencies, Area Agencies on Aging, health plans and telecom resellers will put a companion product into older adults' hands at scale. Their distributors carry tablets — inventory, freight, breakage, returns, refurbishment, depreciation. Carey's distributors carry a spreadsheet.
People keep trying to sell a tablet, an app, or an hour of someone's time.
Carey is none of those, so it needed a name. Two of them, actually — one for the layer on her phone, one for the intelligence in the cloud.
Carey's software-only edge layer. It uses the participant's existing phone, operating system and carrier connection to carry out approved actions close to the person.
Carey's voice-first cloud intelligence. It understands the request, applies permissions and decision logic, and routes work to approved services. Bought per participant, with no hardware inventory.
Your distributor subscription cost.
The same 120-minute monthly allowance per seat at every tier, pooled across your active participants.
| Tier | Active seats | Per seat / year | Monthly equivalent | Monthly allowance |
|---|---|---|---|---|
| Starter | 1 – 99 | $270 | $22.50 | 120 min/seat, pooled |
| Growth | 100 – 499 | $240 | $20.00 | 120 min/seat, pooled |
| Regional | 500+ | $228 | $19.00 | 120 min/seat, pooled |
Additional usage: $0.15 per minute above your account's monthly pool, billed to the distributor. Unused pooled minutes do not roll over.
Suggested consumer retail: $450/year for Carey Standard, which includes 120 pooled voice minutes per seat each month. Direct Carey Companion ($499/year) includes 200 individual minutes each month. Distributors set their own retail prices.
Contact us for licensing terms, including any setup, renewal, territory or optional branding charges.
September 30, 2026 pricing preview, subject to a signed distributor agreement and service availability. Confirm billing, seat changes, usage controls and any additional charges before signing. Taxes and third-party charges are extra where applicable. Hardware and cellular service are not included.
What you keep between retail and wholesale.
Gross spread = your retail price minus the annual wholesale subscription for your tier (for example, $450 − $228 = $222 per seat at Regional). It excludes additional-usage charges, licensing terms, acquisition, staffing, taxes, payment processing and refunds.
If you already reach older adults, you already have the channel.
Care and community
Home-care agencies · Area Agencies on Aging · Medicaid HCBS waiver providers · PACE programs · hospice and palliative organizations · faith and community organizations
Payers and operators
Medicare Advantage plans using supplemental benefit and SSBCI budgets · senior living and CCRC operators · care-management and case-management firms
Commercial
Telecom and senior-tech resellers · pharmacy and DME channels · independent entrepreneurs building a book of business in one county
A controlled handoff portal
Request server-issued setup codes, see activation status, and track seats. Participant profile choices stay with the participant or an authenticated representative.
Participant support, handled
Carey answers the participant's support calls. Not you. This is the single largest hidden cost in hardware distribution and it is not yours.
Clear territory terms
Territory and any exclusivity are set in your signed distributor agreement, so you know exactly where you stand before you commit.
Distributor registration.
Preview the information used to start verification. A production account opens only after identity, agreement, territory, and billing checks succeed.
The eight questions you're actually going to ask.
Who takes the participant's support calls?
The planned service model routes Carey support through FAM AI Connect rather than the distributor. Hours, supported locales, response targets, and escalation terms will be defined in the production agreement.
How does billing work?
Carey Standard is an annual subscription per active seat at your tier rate, and additional usage above your pooled minutes is billed at $0.15 per minute. You bill your participants or your payer however you like, at whatever price you set. Seat changes, proration and cancellation are set in your signed distributor agreement.
What happens to churn?
How seat reductions and tier changes apply is set in your signed distributor agreement. You carry no inventory, so there is no hardware to be stuck with.
What if two distributors want the same county?
Territory and any exclusivity are defined in the signed distributor agreement. We tell you which applies before you sign, not after.
Who owns the participant relationship and the data?
The participant owns their conversations. You receive operational summaries — activation, engagement, reminder activity, escalation events — only where the participant has consented. If a participant leaves your book of business, their Carey account and history go with them.
What happens when a participant needs real help?
Carey escalates to the care circle by the rules you configure, and instructs the participant to call 911 in an emergency. Carey does not dispatch emergency services, does not diagnose, and does not replace a PERS device. Escalation reporting is planned for eligible Carey Companion seats.
How do I get out?
Renewal and exit terms are set in your signed distributor agreement. Participants may keep their Carey accounts and move to direct retail; they are not stranded.
What does white-label actually change?
Optional branding is available under licensing terms. It changes your brand, your assistant's name and voice persona, your daily summary template and sender identity, and your URL. It does not change the underlying service, the languages, or the support path.
Next tier
Give the participant a safe way in.
A distributor can request a setup code or approved link. The distributor cannot choose authority, consent, identity, or participant profile settings.
Create demonstration handoffs
What a distributor never authors
- Participant identity, legal authority, or consent records
- Emergency or clinic routing and immutable system controls
- Participant preferences or a caregiver’s role
- A hardware-bound session or device enrollment token
Demonstration setup codes
These examples begin with DEMO and are intentionally unusable. Production values must come from the signed-in server session.
| Handoff | Channel | Created | Expires | Status |
|---|
What must happen before a real handoff.
- Verify the organization and signer. The browser never grants distributor authority.
- Complete agreement and billing. Pricing and territory become binding only in signed documents.
- Sign in to the protected portal. The backend resolves role and permitted operations from the session.
- Request a setup handoff. The participant or authenticated representative redeems it and completes provisioning.
Contract v1.4.0: the production portal validates every write server-side, binds requests to an authenticated session, and never treats a distributor-selected role as authority.
One clear path from purchase to a ready profile.
Preview how choosing a plan, signing up and setting up Carey will work for a resident or their family.
Setting up Carey for a 55+ community or organization? Talk to our partnerships team →
How is Carey being provided?
Who is completing this setup?
This choice changes the preview only.
Participant profile preview
Set how Carey looks and sounds. These can be changed later.
For developers: technical details
This preview mirrors the Carey participant profile contract v1.4.0. Server-owned identity, authority, consent, lifecycle and protected routing are intentionally absent.
- Verified participant identity and authority from the server
- Hardware-bound session and one-time setup-code redemption
- Schema validation, CSRF protection, and version conflict checks
- Participant review, consent, refusal, correction, and caregiver handoff